Are you fully licensed, certified and insured?
Absolutely! We carry the proper classification of licence to transport persons in all of our vehicles. We carry a liability and comprehensive insurance.
Our guides are also Certified Tour Guides with the province of Prince Edward Island, carry valid First Aid and CPR Certification, Food Handling Safety Certified and hold a Responsible Beverage Service Program Certificate.
What type of vehicle will I be touring in?
HOP|SIP|SWIRLS small group vehicle is a black on black, full height Ford 15 Passenger Wagon XLT. With an easy access electric step-up, fully carpeted floors, reclining premium seating, this vehicle offers you impressive comfort for your small group. The over-sized windows allow you scenic views all around. The van wagon is exceptionally classy, clean and quiet, so guests can better get to know each other while remaining comfortable.
How many people will be on my tour?
It varies. Our tours have a maximum capacity of 14 persons, plus the Tour/Driver Guide, so we usually have an average of 6 couples. We try to keep the front seat open in case anyone has motion or mobility issues, or they just want to sit up front and chat. Anyone can ask for this seat.
Where are the pick up/drop off locations?
Locations vary depending on the tour. Please let us know as soon as possible where you’re staying, so we may try our best to accommodate you.
If we drive in to meet the tour, won’t we be too tipsy to drive at the end of the day?
We always advise people who must drive in for the day to arrange alternate transportation for the return journey, however for a small fee we will return you safely back to your accommodation. Public transit and/or Taxi services are available in Charlottetown, Summerside and most rural areas. Please contact us for suggestions of fabulous local Inns & B&Bs.
What time does my tour start and finish at?
Typically tours start between 10:15-10:30am. (Determined by pick up locations.)
Depending on the pace of the day, tours are approximently 5-6 hours long.
How long do we spend at each stop?
Dependent on our itinerary for the hosted locations, times will vary. However, we try to keep the time spent at each stop approximately 45mins.
What is included in my tour?
Tours are inclusive. All private structured tasting and tour fees are included as well as, lunch and snacks. Bottled water is available to keep you hydrated.
What is not included in my tour?
HST at the rate of 15%, and gratuities are not included.
How about driver gratuity?
For any reservation of four or fewer guests, tipping is at your discretion. If you are pleased with the service and effort put forth by your Tour Guide, you are most welcome to offer him or her a gratuity. Your thoughtfulness will be greatly appreciated. For larger private groups, we will include a 15% gratuity.
What is the minimum number of people to run a group tour for the day?
The minimum number of people to run a group tour is 6.
What is your cancellation policy?
Credit card, email money transfer or PayPal payment is required at time of booking. Our cancellation policy is 7 days prior to your tour date. Tours cancelled within 7 days are 100% non-refundable. A re-booking fee of $50.00 per person will apply if your tour date is cancelled, missed, changed, transferred or re-scheduled within 7 days of your booked tour.
Are children allowed on this tour?
No. Children are not allowed to join us for this adult only tour.
May I bring my dog?
Service animals are welcome on the tour. We restrict non-service animals because some of our guests are allergic to animals and most of the wineries and breweries have the same policy.
Will you accommodate dietary restrictions?
Yes, for lunch only. Just let us know exactly what your preferences are, and we will be happy to accommodate you. However, the tour stops will remain the same.
Can I bring my purchases in the van?
Yes! However, they must be secured in the back for safety and legal reasons. We offer a secured container for the safe keeping of your purchases.
What if I have never been on a tour like this before?
Some people may be more wine, beer or spirit savvy than others. It really doesn’t matter if you have been enjoying wine, beer or spirits for years, or if this will be your first glass, there literally is something for everyone to enjoy and learn from. To make it easy, and comfortable, the small group social setting is the best for being able to listen to your questions and respond to you. We may not know everything, but we will be sure to give you the best experience possible on your tasting journey.